FAQs

Q-1 What is the last date of registration?
Last date of registration for Marathon, Half Marathon, 10K, 5K are 18th March,2018 for Online & 18th March,2018 for Offline.
Q-3 There was a problem during registration. I have been charged but I did not receive a confirmation. What should I do?
Kindly drop a mail with complete payment details to info@suratnightmarathon.run or call our customer care no 9601955555 or Toll Free No. 1800 123 6090 will help you to respolve issue, be ready with your payment details once you call
Q-4 I have made a mistake in one of my registration fields. How do I correct it?
Kindly drop a mail with complete details to info@suratnightmarathon.run
Q-6 Can I transfer/cancel my registration?  Will there be any refund?
You can’t allowed to transfer your registration but Yes if you are having genuine medical issue we can refund through doing scrutiny of your docs.
Q-7 Is there a minimum/maximum age for participants?
For Marathon, Half Marathon, 10k minimum age should 18 yrs on race day and max have no limit if you are fit to run, for 5k race min. is 12 yrs.
Q-8 Can I register manually (offline)?
Yes, Refer details on website.
Q-10 Does the race have cut off times?
Yes, It will be declare on website soon.
Q-12 When is the BIB Distribution?
BIB will be distributed in Race Expo. Dates & venue will be declared around 1st Feb,2018, be connected to website.
Q-13 Where is the event going to be conducted?
Surat City, Gujarat, India – Venue and route will be declare soon be connected to website.
Q-14 What will I get in my Racer Kit?
For Marathon, Half Marathon, 10K Race TShirt, BIB, Timing Chip, Goodie Bag & 5K and below runners will get TShirt, BIB, & Goodie Bag.
Q-15 Will the timing chip be provided?
Only Marathon, Half Marathon, 10 K race will be provided.
Q-21 What will be the route map?
It will be uploaded to website in due course.
Q-22 No.of water and hydration station available and at what distance?
Around 10-12 Water Booth and 7-8 Hydration Centers will be placed on route.
Q-24 Will there be a Medical Base Camps?
Yes, At Start and Finish point both.
Q-28 Will Refreshments or breakfast be available?
Yes, For Marathon, Half Marathon & 10k runners only at finish point.
Q-30 Is there any accommodation facility ?
No from our side but there are so many budget and star hotels in city, if participant wants we can guide them through our help desk.
Q-31 Is there any travel or transport facility?
No from our side but local transport is too frequent in city, for more help you can contact to our help desk.